Terms and Conditions

1. Introduction

Welcome to SajiloShop ("we," "us," "our"). These Terms and Conditions ("Terms") govern your use of our website [sajiloshop.com] ("Site") and the purchase of products through our Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our Site.

1.1. Accuracy of User Information

While we strive to ensure the accuracy of the information on our Site, you acknowledge and agree that you are solely responsible for the accuracy, completeness, and legality of any information you provide to us. We disclaim any liability for losses or damages resulting from inaccurate, incomplete, or illegal information provided by you.

1.2. Responsibility for Minors

If you are under the legal age to make purchases (as defined by applicable law), any purchase made through our Site must be authorized by your parent or legal guardian. By making a purchase on our Site, you confirm that such authorization has been obtained. We disclaim any liability for purchases made by minors without proper authorization from a parent or legal guardian, including but not limited to instances where a minor may have used their parent’s payment information without consent.

1.3. Misuse of Payment Accounts

You agree that any misuse of payment accounts, including unauthorized use or incorrect information provided during payment, is your sole responsibility. We are not liable for any losses, damages, or disputes arising from such misuse.

2. User Accounts

2.1. Account Creation

To facilitate a purchase, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to maintain its accuracy and completeness.

2.2. Account Security

You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your computer or other devices. You agree to accept responsibility for all activities that occur under your account.

2.3. Responsibility for Minors' Accounts

If a user under the legal age to create an account makes a purchase through our Site, it must be authorized by their parent or legal guardian. The parent or legal guardian is responsible for supervising the minor's use of the account and ensuring compliance with these Terms.

3. Product Information

3.1. Accuracy of Information

While we strive to ensure that the information on our Site is accurate, complete, and current, we do not guarantee that the information is free from errors, inaccuracies, or omissions.

3.2. Product Descriptions

We endeavor to be as accurate as possible in our product descriptions. However, we do not warrant that product descriptions or other content on the Site is accurate, complete, reliable, current, or error-free.

4. Orders

4.1. Order Acceptance

Receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order at our discretion.

4.2. Order Cancellation

We reserve the right to cancel any order at our sole discretion. Should we cancel your order, we will notify you and provide a full refund.

5. Pricing and Payment

5.1. Pricing

All prices are listed in Nepalese Rupees (NPR) and are subject to change without notice. We make every effort to ensure that the prices displayed on our Site are accurate; however, errors may occur.

5.2. Payment Methods

We accept various payment methods as indicated on our Site. By submitting your payment information, you authorize us to charge the specified amount.

5.3. Responsibility for Payment

You agree that any payment made through our Site is done by the end user of the payment account. If it turns out that a payment was made by a third party without the knowledge or consent of the payment account holder, it is the responsibility of the user and their bank to resolve any disputes or claims related to such payments. We disclaim any liability for losses or damages arising from payments made by third parties without authorization from the account holder.

6. Shipping and Delivery

6.1. Shipping Policy

We ship to locations within Nepal. Shipping fees and delivery times vary based on your location and the selected shipping method.

6.2. Delivery Times

Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by unforeseen circumstances or shipping carrier delays.

7. Returns and Refunds

7.1. Return Policy

Returns and cashback are not possible after purchase.

7.2. Warranty Claims

Warranty claims apply only to products that come with an explicit warranty and are limited to defects affecting the functionality or operation of the product. Any physical damage caused to the product will void the warranty.

7.3. Warranty Repair and Replacement

Warranty repair and replacement services are available solely for products that include a warranty. Products covered by warranty cannot be exchanged for a different item. If the warranted product is unavailable for repair or replacement, Sajiloshop may offer a suitable alternative or swap.

7.4. Customer Responsibility for Non-Warranty Products

For products that do not include a warranty, it is the customer's responsibility to thoroughly inspect the product at the time of purchase and upon delivery. SajiloShop shall not be held liable for any defects or issues that arise after the product has been delivered in good working condition. If a non-warranty product ceases to function after delivery, SajiloShop assumes no responsibility, as the issue may result from factors beyond our control, including potential mishandling by the customer.

8. Privacy and Data Use

8.1. Data Collection

The data provided by users during signup and order placement is collected and may be used by us but will not be sold to third parties.

8.2. Password Security

Passwords are hashed and secured using industry-standard encryption methods.

8.3. Use of Contact Information

Your email and phone number may be used by SajiloShop to send advertisements and promotional materials to you.

9. Intellectual Property

9.1. Ownership

All content on our Site, including text, graphics, logos, and images, is our property or the property of our content suppliers and is protected by intellectual property laws.

9.2. Use of Content

You may not use our content without our express written permission.

10. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, or use of, our Site or the purchase of products through our Site.

11. Governing Law

These Terms and your use of our Site shall be governed by and construed in accordance with the laws of Nepal, without regard to its conflict of laws principles.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our Site. Your continued use of the Site following any changes indicates your acceptance of the revised Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at here.